Your week at a glance

This three-day, immersive experience is packed with insights designed to guide your path to peak performance. Get up to speed on the latest innovations through interactive sessions, motivational thought leadership, Waystar’s product roadmap, and more.

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Monday

September 15, 2025Download full agenda

Morning (CDT)

8 a.m. - 5 p.m.

Arrivals

10 a.m. - 12 p.m.

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

Afternoon (CDT)

12 p.m. - 6:30 p.m.

Registration

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

Evening

6:30 p.m. - 7:30 p.m.

Reception

7:30 p.m. - 8:45 p.m.

Welcome dinner

9 p.m. - 10 p.m.

Opening welcome presenter(s) + entertainment

Tuesday

September 16, 2025Download full agenda

Morning (CDT)

7 a.m. - 7:45 a.m.

Morning walk + philanthropic activity

8 a.m. - 9 a.m.

Breakfast

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

9 a.m. - 12 p.m.

General session: Welcome to Waystar True North™

Afternoon (CDT)

12 p.m. - 12:50 p.m.

Lunch

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

1 p.m. - 1:50 p.m.

Educational sessions

MASTER THE MOMENT:
STEP-BY-STEP TOOLS, TIPS + TACTICS FOR RCM SUCCESS

Minimize effort + maximize efficiency: Essential automations for denial resolution

In this session, Waystar experts will cover how to optimize claim monitoring schedules for early intervention opportunities, configure denial settings to make a real impact, and use AI and generative AI to automate the appeals process. Learn the importance of leveraging automated eligibility and coverage detection to drive easy resolution to eligibility-related denials — all while highlighting real-world success stories and tangible results.

LEAD THE WAY:
GUIDING THE FUTURE OF HEALTHCARE PAYMENTS

Insight to impact: How to leverage your data to see (and shape) what’s ahead

To stay ahead in today’s competitive healthcare landscape, RCM leaders must learn to harness the power of data. This session will explore how healthcare organizations can become truly data-driven by leveraging key dashboards and AI-powered insights to analyze historical data, uncover patterns, and accurately forecast trends. Join us to learn actionable strategies that transform raw data into a predictive, strategic asset for sustainable growth and efficiency.

BREAK THE CYCLE:
PREVENTING + MANAGING DENIALS AT SCALE

Unlock capacity: How AI + advanced automation can redefine denial management workflows

In this session, Waystar experts will cut through the hype and focus on real, practical applications of AI in denial management. Using the Waystar Denials Calculator, we will walk through a live case study to identify gaps in a common denial strategy and pinpoint areas for improvement. Then, we’ll explore how Waystar’s AI and advanced automation can enhance workflows, reduce manual effort, and improve financial outcomes.

RETHINK THE EXPERIENCE:
ELEVATING PATIENBT ACCESS + PAYMENTS

Win early: How patient access + engagement strategies work together to reduce delays

In this session, we will highlight the latest innovations in Eligibility Verification, Coverage Detection, Authorization Manager, and Patient Payments to reduce administrative burdens and manual delays, prevent more denials, accelerate AR recovery, and maximize patient collections. Attendees will learn to leverage a foundation of connected, automated patient access processes and engagement solutions to create a strategic approach to financial and operational stability.

INNOVATE WITH PURPOSE:
AI + ADVANCED AUTOMATION THAT DRIVE ROI

Rewrite the rules: Innovations to automate claim follow-up + empower your workforce

Automation has transformed revenue cycle processes, but are you maximizing its full potential? In this session, we will introduce Waystar’s latest innovations designed to help prevent denials, accelerate cash flow, and maximize workforce efficiency. Join us to discover how these powerful capabilities can help you close automation gaps, reduce administrative burdens, and help ensure eligible coverage is not overlooked.

2 p.m. - 2:50 p.m.

Educational sessions

MASTER THE MOMENT:
STEP-BY-STEP TOOLS, TIPS + TACTICS FOR RCM SUCCESS

Immediate impact: Must-have automations for denial prevention

Discover must-have automations in the Waystar software platform that can be easily enabled and integrated into your workflows to stop denials before they happen. Learn how to enable Auto Eligibility and Auto Coverage Detection to proactively find and confirm insurance details at any step of your workflow, enable Inquiry Chaining in Eligibility Verification to help find the most complete, accurate insurance information, turn on and use Rule Manager to automate specific updates across claims, and more.

LEAD THE WAY:
GUIDING THE FUTURE OF HEALTHCARE PAYMENTS

RCM at a crossroads: AI, ROI + the shifts redefining healthcare payments

The healthcare payments industry is being reshaped by a convergence of forces — from AI adoption and growing demand for measurable ROI to mounting pressure around data security, staffing, and shifting payer dynamics. In this session, we will unpack the most critical trends impacting healthcare revenue cycle leaders right now and explore how forward-thinking organizations are navigating change with clarity, confidence, and innovation.

BREAKING THE CYCLE:
PREVENTING + MANAGING DENIALS AT SCALE

Beyond the silos: Tackling denials with a unified platform

In this session, join us and our expert panel of client leaders as we explore why a platform approach is the key to tackling denials holistically, leveraging automation at every stage of the revenue cycle. Discover how Waystar’s connected solutions work together to catch issues early, automate coverage searches, and accelerate payments.

RETHINK THE EXPERIENCE:
ELEVATING PATIENT ACCESS + PAYMENTS

When payments stall: How patient delays disrupt revenue + how to fix it

Explore the repercussions of inefficiencies in the revenue cycle and how to correct them. With strategies like price transparency modules, propensity-to-pay algorithms, patient access and AR workflow automation, as well as intuitive patient engagement and convenient, self-service payment options, attendees will discover new ways to capitalize on opportunities to boost the speed and volume of payer and patient collections.

INNOVATE WITH PURPOSE:
AI + ADVANCED AUTOMATION THAT DRIVE ROI

Close the loop: Advancing payer payment reconciliation with intelligent automation

In this session, we will discuss the true impact recoupments have on healthcare organizations like yours and identify areas of opportunity to ensure a more streamlined process for reconciliation. Plus, get a sneak peek at Waystar’s newest payer payments solution that directly addresses these issues with advanced matching logic and workflow automation, leading to an improved and more streamlined reconciliation process.

3 p.m. - 3:50 p.m.

Educational sessions

MASTER THE MOMENT:
STEP-BY-STEP TOOLS, TIPS + TACTICS FOR RCM SUCCESS

Analytical edge: Tools to surface trends, guide teams + improve outcomes

In this hands-on session, you will learn step-by-step tactics to build and customize reports that highlight top opportunities, track key wins, and drive team success. Discover how to select the right pre-built dashboards, tailor custom reports for deeper insights, and use data to guide performance management. Walk away with practical tips to turn reporting into a powerful tool for continuous improvement and financial growth.

LEAD THE WAY:
GUIDING THE FUTURE OF HEALTHCARE PAYMENTS

Adaptive by design: Thriving amid reimbursement + workforce shifts

In this forward-looking session, industry leaders will learn how to future-proof their RCM operations by building an agile organization that thrives amid shifting regulations and reimbursement changes. Listen in to a panel of industry leaders to gain actionable insights on leveraging AI and generative AI to streamline processes, enhance decision- making, and position your healthcare organization for long-term success in an increasingly complex healthcare landscape.

BREAK THE CYCLE:
PREVENTING + MANAGING DENIALS AT SCALE

Expedite approvals: How to streamline prior authorization at scale

Explore strategies to streamline prior authorization processes at scale, leveraging automation and optimized workflows to reduce manual effort and accelerate approvals. Gain insights from leading healthcare organizations on how to achieve higher auto- approval rates, minimize delays, and improve operational efficiency. Discover best practices, emerging technologies, and actionable steps to transform prior authorization workflows — reducing manual work while ensuring faster, more efficient approvals.

RETHINK THE EXPERIENCE:
ELEVATING PATIENT ACCESS + PAYMENTS

Say the right thing: Strategies to boost patient understanding + payment confidence

Waystar experts will outline strategies to effectively communicate with patients to boost satisfaction, financial literacy, and collections. Digital engagement and automation don’t have to make healthcare less human — on the contrary, automated workflows make space for more meaningful conversations. Join us to learn how patient interactions based on their preferences and behavior empower patients with control, confidence, and understanding of the care they receive.

INNOVATE WITH PURPOSE:
AI + ADVANCED AUTOMATION THAT DRIVE ROI

Reimagine prior authorization: Smarter connectivity + scalable AI innovation for what’s next

As healthcare organizations navigate growing authorization complexities, the demand for more adaptive and efficient solutions has never been greater. Intelligent automation and seamless integration are key to improving efficiency, expediting approvals, and enhancing patient outcomes. The future of prior authorization is being built today — but what’s next on the horizon? Join us for a forward-looking discussion to explore innovations and strategic advancements shaping the next era of prior authorization automation.

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

4 p.m. - 4:50 p.m.

Educational sessions

MASTER THE MOMENT:
STEP-BY-STEP TOOLS, TIPS + TACTICS FOR RCM SUCCESS

Smarter rules, faster revenue: Edit + rule management best practices

In this session, we’ll explore how to optimize your edit strategy to prevent denials, the latest enhancements — including generative AI-powered rule creation — and how Pre-Claim Eligibility and Coverage Detection edits can drive cleaner claims. Discover best practices and upcoming innovations that will help ensure claims are accepted the first time, accelerating revenue and reducing administrative burdens.

LEAD THE WAY:
GUIDING THE FUTURE OF HEALTHCARE PAYMENTS

Stronger together: Revenue cycle + IT partnerships that drive results

In today’s complex healthcare environment, aligning your revenue cycle and IT teams isn’t optional — it’s essential. This session explores how leading healthcare organizations are forging powerful cross-functional partnerships to drive efficiency, reduce friction, and deliver real results. Learn how to bridge the gap between operations and technology to accelerate progress, improve security, and align systems with your payments strategy.

BREAK THE CYCLE:
PREVENTING + MANAGING DENIALS AT SCALE

Strengthen your Medicare strategy: Identify coverage, streamline claims + accelerate reimbursement

Medicare claims are more complex than ever, with rising volumes, shifting coverage, and manual processes slowing payments. In this session, we will provide actionable steps to gain full visibility into claim status, automate workflows, and accelerate payments with a proactive Medicare strategy. Learn how to track insurance changes, reduce denials with smart claim edits, and leverage real-time data to prioritize and resolve issues faster.

RETHINK THE EXPERIENCE:
ELEVATING PATIENT ACCESS + PAYMENTS

Open enrollment essentials: How to catch changes + prevent coverage gaps

Explore how to proactively manage insurance shifts using Waystar’s patient access solutions. Learn how to better prepare for open enrollment by automating eligibility checks, finding and confirming hidden coverage in real-time, and providing accurate patient estimates to reduce denials, improve financial transparency, and increase collections. This session will provide revenue cycle professionals at all levels with actionable insights that can help you navigate open enrollment with confidence.

INNOVATE WITH PURPOSE:
AI + ADVANCED AUTOMATION THAT DRIVE ROI

Transform the patient financial experience: Expanded optionality + greater simplicity

This session will explore how innovative financial solutions — ranging from personalized payment plans and AI-driven billing optimization to real-time cost transparency — are transforming patient financial care. Learn how you can leverage advanced automation, predictive analytics, and integrated payment technologies to enhance patient engagement, reduce administrative burdens, and improve revenue cycle performance. Discover the next generation of financial care strategies that empower patients with greater choice, improve affordability, and drive a more seamless financial experience for all.

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

Evening (CDT)

6:30 p.m. - 7:30 p.m.

Waystar client celebration

Wednesday

September 17, 2025Download full agenda

Morning (CDT)

8 a.m. - 9 a.m.

Breakfast

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.

9 a.m. - 10:30 a.m.

General session: Inspirational speaker + event close

10:30 a.m. - 12:30 p.m.

Waystar Innovation Lab™ + Ask the Expert

Waystar Innovation Lab™

Explore the Waystar Innovation Lab™ to dive deeper into Waystar’s solution suites and learn more about our cutting-edge tools for end-to-end revenue cycle optimization. Plus, discover Waystar’s AI-powered advancements to minimize effort and maximize efficiency.

Ask the Expert

Schedule a 30-minute, one-on-one session with a Waystar product expert. Ask general questions or get advanced training on your specific Waystar solutions. Space is limited! 
Be sure to sign up in advance when session registration opens to reserve your spot.